We're a small team. We read every message.

Median first reply is around two hours during our staffed window (Mon–Sat, 06:00–23:00 UTC). Sundays are best-effort. If your issue is urgent, such as a billing problem, say so at the top of your message.

Use the form for anything support-related. Tell us your account email and what you need, so we can start on the right thing. Email hello@neverapply.co works for press and partnerships, where we don't need an account context.

NeverApply Pro is billed upfront through Stripe for the monthly or yearly plan you choose. You can cancel anytime and keep access until the end of your billing period.

Email security@neverapply.co. We respond within 24 hours and credit responsible disclosures on the changelog. Do not file these through the public support form.

Yes. Every form submission is read by a team member before any reply goes out. The agent handles your job hunt; the team handles you.